We understand that unexpected situations arise. Our cancellation and make-up policy helps us keep classes small, provide individual attention, and make available spaces accessible to other dog-and-handler teams.
Cancellation & Make-Up Policy
POLICIES
Missed Classes
If you are unable to attend a scheduled class, the missed class may be made up. Please contact us as soon as possible so we can arrange an appropriate make-up class.
Cancellation of Your Class Enrollment
If you need to cancel your enrollment in an entire class session, we require a minimum of 48 hours’ notice prior to the start of the first scheduled class.
Cancellations made with at least 48 hours’ notice may receive a refund or credit toward a future class.
Cancellations made with less than 48 hours’ notice are non-refundable.
Thank you for your understanding and cooperation. This policy helps us keep our classes small, provide individual attention, and make available spaces accessible to other dog-and-handler teams.
Train. Communicate. Succeed.
If you have questions about a missed class, cancellation, or an upcoming enrollment, please contact us and we’ll be happy to help.
We’re Here to Help
QUESTIONS ABOUT OUR POLICY?